Privacy Policy

Last updated: December 2025

Introduction

Formiva ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify application.

Information We Collect

When you install and use Formiva, we may collect:

• Store Information: Your Shopify store name, domain, and email address
• Form Submissions: Data submitted through forms created with Formiva
• Usage Data: Information about how you interact with our application

How We Use Your Information

We use the collected information to:

• Provide and maintain our service
• Process and store form submissions
• Send you service-related notifications
• Improve and optimize our application

Data Storage and Security

Your data is transmitted securely using HTTPS encryption. Our servers are protected by Cloudflare and database access is restricted to internal services only. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share data only:

• With service providers who assist in operating our application
• When required by law or to protect our rights

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Uninstall the application at any time

Data Retention

We retain your data for as long as your account is active or as needed to provide services. Upon uninstalling the application, you may request deletion of your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at our support page.